Superior customer service is the primary priority at NetWrix and nothing makes us more happy than satisfied customers. Learn how NetWrix support team delivers outstanding customer service experience.
For details for all of our support options, please review our Support Reference Guide.
NetWrix offers two levels of support for our Customers and Prospective Customers, Standard and Evaluation:
1. For customers current on Maintenance, in addition to product fixes and upgrades the following resources are available:
2. For prospective customers evaluating trial versions or trying NetWrix TestDrive we offer free pre-sales support which is identical to our Standard support offering above.
Freeware support options:
Expired maintenance contract? Request maintenance renewal.
You may also consider using our Professional Services team for deployment, product customization, and training.