Netwrix offers two levels of support for our Customers and Prospective Customers, Standard and Evaluation.
For details for all of our support options, please review our Support Reference Guide.
For customers current on Maintenance, in addition to product fixes and upgrades the following resources are available:
To submit questions or issues our Customers and Prospective Customers can use this option:
Submit a ticket
For prospective customers evaluating trial versions or trying Netwrix TestDrive we offer free pre-sales support which is identical to our Standard support offering above. You may also consider using our Professional Services team for deployment, product customization, and training.
United States: +1 (888) 638-9749 - 8:00am to 8:00pm EST
Canada: +1 (201) 490-8840 - 8:00am to 8:00pm EST
United Kingdom: +44 (0) 203-318-0261 - 15:00 to 3:00 GMT
All other International: +1 (201) 490-8840 - 15:00 to 3:00 GMT