Technical Support

Superior customer service is the primary priority at NetWrix and nothing makes us more happy than satisfied customers. Learn more about our support team and how it delivers outstanding customer service experience.

The following options are available for all current paying customers (with active maintenance contract) and commercial version evaluators (pre-sales support). For freeware support please see bottom of the page.

• Knowledge Base — search through our product knowledge base to get quick answers to common issues.
• Submit Support Ticket — use this option to submit questions, issues, or feedback.
• Phone — dial our phone number to speak with a customer service representative:
• 1.888.638.9749 (US toll-free)
• 1.201.490.8840 (International)

Expired maintenance contract? Request maintenance renewal.

You may also consider using our Professional Services team for deployment, product customization, and training.

Freeware support options:

• Freeware Support Forum — free of charge technical support for all NetWrix freeware products. Post questions and discuss them with industry experts.