"Netwrix Auditor has been a great tool for monitoring and auditing various aspects of our network. The software was easy to install and intuitive to use. The daily and real-time automated reports we receive are beneficial and save us a great deal of time. Since installing Netwrix Auditor, we are more informed than we have ever been about key security events happening across our network. The technical support is fantastic, and the product itself is constantly evolving to increase functionality and value." - Dean Smith, Manager, Information Technology, Canadian Dental Association
"I love Netwrix Auditor for the complete visibility it provides for file servers. It helped me identify and recover files affected by a malware. The software also comes in handy when employees accidentally move or delete other users' files. Combined with NTFS permissions, files are safer and more reliable. When preparing for and passing internal audits, the software saves a great amount of time." - Dotan Akiva, Director of IT, Miller & Milone, P.C.
"I currently use Netwrix Auditor to monitor some of the most critical systems in my organization’s network, which include Active Directory, Exchange, SharePoint, SQL and Windows servers. With Netwrix I can be sure that nothing has happened without my knowledge. Netwrix Auditor automatically generates a nice clean report every morning which allows me to quickly review activities in the network and move on to my next task. Netwrix Auditor gives us the auditing we need at a price we can afford." - David Hoffman, Network Administrator
"It has been a pleasure working with Netwrix as a strategic Partner. Pointivity enjoys the constant collaboration on product offerings and Netwrix’s ability to listen and adjust the conversations in a manner that is mutually beneficial to both organizations. With the introduction of the new Partner portal, Netwrix has once again increased our overall efficiency of working with the Netwrix suite of software’s and managing our relationships with our customers as a service provider." - Paul Scuba, CTO, Pointivity
"We currently use Netwrix Auditor to audit Active Directory and NTFS. It has helped our organization monitor the compliance of our service desk for password resets, group memberships and it has also provided us with an immediate notification of any changes to our Administrator group. It saves us about a week of preparation time during compliance audits and simplifies everyday work. I am completely satisfied with Netwrix Auditor and recommend it to anybody who is looking for complete visibility into what is happening in their IT environments." - Cardin Smith, Data Centre Specialist, Yorkshire and Humber Commissioning Support
"We use the full suite of Netwrix Auditor applications. Being compliant with a few regulatory standards we are required to prove that we are in full control of our IT environment. Netwrix Auditor makes audits so much easier with its predefined easy-to-read compliance reports and search that allows us to answer any questions in real time. We save weeks’ worth of time! Now when we know about every change, every user activity in our IT environment, we also know our data is more secure than before. It’s a great product. I definitely recommend it." - David Cook, Active Directory Engineer/Architect, West Monroe Partners
"Netwrix Auditor has been a GREAT addition to my bank for security audit reporting and tracking Active Directory changes. It makes the job of our IT team easier every day by saving time required to prepare various reports, especially during compliance audits, when it saves about 20-30 hours of work. I was really impressed by the demo before we purchased the software. And I have to say Netwrix Auditor fully met our expectations! I am very satisfied with the set of functions it offers and highly recommend it to others. " - Bill Bailey, IT Manager, Vice President, Farmers Bank
"Constant monitoring of changes in Active Directory is very important for us. Netwrix Auditor provides us with daily reports on all activities in AD, including those of the privileged users. The subscriptions are really great. Real-time alerts notify us on any issues that require our attention and immediate actions. By enabling visibility into what is happening in our IT environment and allowing as to be proactive, Netwrix Auditor really strengthens security and makes our job so much more efficient." - Michael Jensen, Director of Information Technology, Mid Carolina Credit Union
"Netwrix Auditor is the excellent tool all IT personnel and IT auditors need in order to better maintain their network infrastructure and get a quick and accurate insight of the applied configuration and changes. We previously had been using Dell Quest, but decided to switch to Netwrix Auditor due to many reasons. The major ones are:
- Ease of use, more user friendly;
- Agentless and non-intrusive agent-based modes of operation;
- Rich reporting functionality;
- Granular auditing: 1 tool (Netwrix Auditor) audits all changes in Microsoft infrastructure;
- Netwrix support team is excellent." - George Kazan, Technical Manager & Partner, Active Networks SAL
"Netwrix Auditor is a solid tool for reporting changes in your IT environment. Prior to using the tool it was extremely cumbersome to sift through Windows event logs to view changes that had been made to shared files, Group Policy, servers, Exchange, and Active Directory. Now we receive a simple easy to understand report every morning of the changes that occurred the day before. And you can run custom reports spanning a specific time period if required. The Active Directory reporting tool alerts our IT department within minutes whenever there is a user lockout or change to Active Directory. It has really helped to be more efficient and on top of problems as they occur. Customer support is the best that we have experienced among our IT vendors. The support team is always very professional, knowledgeable, and have excellent communication skills. I rarely have to contact support as the setup was very easy and the software is rock solid once installed and configured. After researching a variety of auditing reporting tools, we settled on Netwrix and have been extremely happy ever since. I frequently tell my colleagues about how happy I am with Netwrix and have no reservation in recommending them to any IT department that needs an auditing reporting tool. " - Michael Nedbal, VP Operations, Makai Ocean Engineering, Inc.
"We use Netwrix Auditor to create daily reports auditing changes made by our IT department in Active Directory. This allows our Information Security Officer to monitor changes for potential breaches of policy and security. It also helps us monitor our Exchange environment. Netwrix Auditor saves me more than 10 hours of work weekly and makes audits shorter by about 24 hours and less stressful. We are very happy with the application and plan to continue using it for the foreseeable future." - Adrian Iwanczuk, Chief Technology Officer, Putnam Bank
"Based on the size and complexity of our organization we cannot afford expanded staff so we must wear multiple hats. Netwrix Auditor allows us to have unaltered reports sent to multiple people for review to address concerns over segregation of duties. It helps monitoring changes made to Active Directory, Exchange, and Windows server. Netwrix Auditor also facilitates compliance audits, saving us several hours for each audit, thanks to its capabilities to quickly find necessary information on changes and generate easy to understand reports." - David Baker, VP/Information Security Officer, Community First Bank & Trust
"Netwrix Auditor offers extensive & flexible reporting facilities. The software is easy to maintain and configure, and also it fits company standards and auditing requirements. Netwrix Auditor gives us in-depth view on who is changing what and where in Active Directory. Thanks to it, I can save about 6 hours of work spent on reporting weekly, and approximately 12 hours when passing a compliance audit. " - Guido Beijderwellen, IT Specialist, Kuwait Petroleum North West Europe
"Netwrix Auditor is a fantastic product and its price doesn’t have effect on my budget. We use it for compliance and security purposes. We chose it based on recommendations and wonderful reviews, and are very happy with it. It helps to save a lot of time, up to 2 weeks of work during some audits, especially when I have to prepare report of who has domain administrator access requested by Italian law." - Pietro Addamiano, IT manager, Zimmer Italy
"Netwrix Auditor is a powerful solution when you need to get a high-level overview of what’s happening across your IT systems, and it has exceeded my expectations. It gives us necessary information instantly when our AD admins make an unauthorized change. That means we can take proactive steps to prevent a significant negative impact on the overall security and make sure that no sensitive data is compromised." - John Cantarella, Network Manager, Clairvaux MacKillop College
"After some issues with network user accounts the City of Olathe looked at Netwrix Auditor to provide real-time alerts and historical information regarding changes to our Active Directory, Exchange, and Group Policy infrastructure. Because there are several people managing these systems we wanted something that could tell us the what, when, and who for any changes and provide the ability to roll back changes (especially for AD.) Besides the normal reporting, one of the best features of Netwrix Auditor 7 is the ad-hoc search capabilities in the Netwrix Auditor client. It allows us to quickly review changes based on any search criteria we have. Netwrix Auditor has been a key piece of our reporting and has allowed us to revert a few incorrect changes easily." - Chris Peak, Sr. Network Analyst, ITS, City of Olathe
"We started using Netwrix Auditor for Active Directory three years ago. We needed a solution that would provide our team of five IT administrators with a way to track changes in the system and to identify any potential errors. Three years later, I can say that Netwrix Auditor is performing this task perfectly. If anyone on our team makes a critical change, Netwrix Auditor notifies me and I can review the change for errors. The daily emailed reports are very helpful in monitoring these frequent changes and in keeping us on alert should a problem arise." - Michael DiLalla, Senior Network Technician, Penfield Central School District
"Netwrix Auditor is fantastic product. Makes the unenviable task of reviewing security audits so much easier. The inclusion of various other apps/modules like the inactive user tool, session recording (great for domain controller interactive sessions - or any other workstation/server), password reminders, etc. make this product a great toolset for any environment. The audit settings are highly configurable and allow you to watch most things in near real-time (object access, changes, removals, etc.). Not only can you monitor for Windows security events, but if you buy the other modules, you can watch VMWare, SQL, Exchange, etc. - - and, they all have the same reporting interface. Licensing is easy to understand and won't break the bank. Support is stellar and the sales staff (thanks Holly!) are easy to work with. The CEO, Michael is very active in the forums and knows his product inside and out, which is very refreshing. Thanks Netwrix for running a good company and making a great product. Even if you don't want to purchase the paid packages, Netwrix makes a number of free tools available for download that will help any shop (Network Account Lockout Examiner FTW)." - Rob Dunn, IT Pro, Health Care, Spiceworks Community
"We purchased Netwrix Auditor for Active Directory for two reasons: (1) our internal auditor recommended to enhance visibility into Active Directory and audit all changes. And (2) we needed to find the root-cause of issues faster by analyzing changes to Active Directory. Netwrix Auditor simply does what we need it to do. I also like the breadth of reporting capabilities as well as the real-time alerting. Before Netwrix, we would not even attempt to find the root-cause of some incidents since we knew it would require a lot of time to pull logs and try to parse them. With Netwrix, it just takes a couple of minutes to pull the report." - Brian K. Purcell, Manager, Enterprise & Hosted Systems Administration, University of Texas Health Science Center of San Antonio
"As a bank, we’re required to monitor the IT infrastructure and document changes. Netwrix Auditor provides the visibility needed to do so, including the logs for documentation and the ability to create custom real time alerts for events we determine to be critical within our infrastructure. Reporting is simple and easy to understand for nontechnical management. Support is readily available and knowledgeable." - Tré Bell, SVP, IT Manager, West Town Bank & Trust
"Allianz Benelux needed a solution for the continuous monitoring of IT Infrastructure in order to track all changes made to user accounts and groups according to policies and in the context of shared responsibilities among various partners. We needed to pass compliance audits with a very limited budget, so we found Netwrix Auditor for Active Directory, which met all our requirements. On top of everything, it is a very easy solution to install and use.
When you have to meet compliance regulations and establish IT auditing, I would recommend you take a close look at what Netwrix can offer.
" - Philippe Mermuys, Information Security Officer, Allianz Belgium
"Initially, we purchased Netwrix Auditor to get a complete picture of all changes made by our admin users. Later we found that Netwrix Auditor is also capable to address various pain points we had. Today Netwrix Auditor supports us with auditing changes across the entire IT infrastructure, like file integrity monitoring on our Windows file server shares, detection of all types of changes to our critical SQL servers, and identification of certain error logs that are triggered for critical applications. Moreover, Netwrix Auditor alerts us in real time on changes made to critical security groups, user data and permissions, and enables us to quickly rollback unwanted changes in Active Directory, which is also incredibly useful." - Daniel A Chiles, Information Security Analyst, Enterprise Bank & Trust
"Working in a global network with increasing number of administrators, we have to deal with considerable number of changes in Active Directory and GPO. We needed a solution that will trace the changes and notify us about them, especially within confidential Security groups. Using Netwrix Auditor for Active Directory, we find real-time alerts extremely beneficial as we get notifications on domain configuration changes shortly. Also with Netwrix Auditor change rollback feature, we can easily revert any unwanted or adverse changes." - Simon Gassmann, Head of IT System Engineering, Tecan Trading AG
"Monitoring of the behavior of our administrators is a top priority for us, and Netwrix Auditor has a winning combination of features to look after privileged users. We benefit from video recording capabilities to monitor user activity on specific servers and can immediately find and resolve issues attributed to user configuration errors. Not only Netwrix Auditor helps to determine the root-cause of the problems and troubleshoot them faster, it also helps with junior administrators’ training to make sure they are doing everything right." - David Boyle, Manager of IT Infrastructure, City of Guelph
"We initially partnered with Netwrix to address our customers’ security needs, and we found that Netwrix truly understands the demands of managed service providers and resellers. Beyond improving security manageability for our clients, the flexibility of Netwrix to support the needs of our recurring revenue business as well as traditional resale was a critical factor in our partnering with Netwrix." - Gary Nichols, CEO, InterDev
"I hope Netwrix never changes their support - you guys are top notch!
Tell your managers to please never outsource your support overseas. My other vendors are sub-par to terrible. I have one vendor who outsources their support and their support people have no clue what they are doing.
Everything is working just fine - thank you for your help!
" - Michael Nedbal, VP Operations, Makai Ocean Engineering, Inc.
"There is nothing new about the security gap between regular and privileged user accounts. Still there is an obvious risk of human error. Netwrix Auditor gives us the visibility we need to protect against incorrect or unauthorized changes to ensure system uptime and service availability for our customers." - Md Ashifuzzaman, Associate Manager, Technology Systems, banglalink
"Controlling access to sensitive data is one of our priorities set by numerous industry standards, for which we must comply. Netwrix Auditor helps us to ensure that there is no room for unauthorized actions that could potentially compromise sensitive data and damage our customers." - Mark Patten, Director of Corporate Engineering, FXCM Inc.
"Netwrix Auditor helped us to get more secure environment. Now we are able to see what is changing and how across all the IT systems that we so heavily rely on. Netwrix Auditor has removed the blind zones, and now I feel more confident about security of my IT network." - Hercu Rabsatt, Director of Infrastructure & Service Management, Mansfield Oil
"Netwrix Auditor is a solution that will help us grow our business and will be an additional differentiator in our managed services field. We do believe that it will be a revenue generator for our company and provide higher security for our clients." - Daniel Schultheiss, Director of Information Technology, CSO, InterDev
"If someone is looking for a simple solution for Microsoft environment monitoring – Netwrix Auditor is a very good choice. This product is easy to deploy, and provides us with comprehensive reports on changes in all critical systems, including Microsoft Exchange and SQL server. I don’t have to process raw audit data manually anymore to identify what has happened and who changed what; instead, I receive daily enterprise-level reports that help me get a complete overview of changes in administrator roles, databases content, SQL server configurations, Exchange permissions and mailbox access events, as well as modifications in RDP access, networking settings, hardware devices, DNS and more.
" - Slavomir Vesely, Head of IT, WOOD & Company Financial Services
"Netwrix Auditor has helped me swing the bar from reactive to proactive. There have been times I have been notified of account issues by Netwrix Auditor before the user even knew there was an issue. By the time they dialed the phone I had fixed it! It has also been helpful in the change management arena, making sure no accidental changes remain in effect. Great product. Thanks Netwrix!" - Justin McNett, IT Manager, John Day Company
"Netwrix Auditor is like a Doberman - a loyal dog that guards and monitors my IT system. I have been testing Netwrix Auditor for almost a year, and the decision was that Netwrix is the best IT auditing software. After the implementation of Netwrix Auditor I can sleep like a baby as I have everything under control. During every internal or external IT audit it’s enough to present the Netwrix reports - and more than half of my job is DONE. I have recommended Netwrix Auditor to all my IT colleagues, so they also could have a quite sleeping!"
- Leonard Fezollari, IT Director, VIG Albania
"The balance between Netwrix Auditor functionality and its cost is incredible; it helps to save me a lot of time. When the auditors come and ask me for report, for example, on users and groups or who has domain administrator access, I can easily deliver it right in front of their eyes." - David Auth, AVP, IT Support Administrator, Heritage Bank
"Netwrix Auditor met all our requirements. First, this is an all-in-one platform that includes solutions for various systems. We have a single product that we can upgrade with solutions that we need – Netwrix Auditor for Active Directory, Exchange, File Servers and SQL Servers. Second, intuitive and granular reporting that is customized well according to our requirements and that provides us with necessary visibility into our IT systems thus enhancing security level. Third, Netwrix Support Team is always there whenever we need them. Obviously, the right combination of product features, price and excellent support is the best what you would expect from a vendor." - Tej Singh , Senior Systems Analyst , Enterprise Inns
"We quickly recognized all Netwrix Auditor benefits. Regular reporting helps us meet internal policy requirements, particular guard against security incidents and are the best for quick submission at the request of the Head Office. That is why our choice was obvious." - Nigel Lim, IT Manager, ADEKA Singapore Pte Ltd
"Netwrix Support Team has helped us to get back on track for auditing nirvana after having resolved our issue with the Exchange discovery process in Netwrix Auditor. I have been impressed by the depth of technical ability from Netwrix Support Team. As a seasoned IT professional who has to work with a number of partners, you know when you’re not getting anywhere and potentially running out of ideas on what to do to solve the issue. From myself personally a very big thank you for your help in making this a successful resolution. As a champion of your product for many years it’s another string to the Netwrix Auditor that I can categorically state that your support is excellent, and that’s why I would recommend your product over and above others in the market to my customers" - Steven L J Johnson, Senior Network Engineer, Icomm Technologies
"Netwrix Auditor for Active Directory helps us with reporting on attributes that have changed, and allows us to quickly respond to the events that have the potential of taking us out of compliance. We found that Netwrix Auditor could give us a nice snapshot of users that are inactive, having attributes that we did not want them to have, for example, passwords that never expire. Now we have complete visibility of changes that happen in our system and are much more confident in our ability to maintain compliance." - Ofer Amrami, Director, Infrastructure and Operations, American Career College
"We needed a way to audit police-evidence-related data and files. Netwrix Auditor for File Servers gives us the ability to provide an audit trail of any file activity and ensures sensitive data is protected. Storing evidence is critical when investigating into crimes, and ensuring data security was a goal of the highest priority for the IT Department. We have chosen the software we can rely on, and consider it as a strong internal control system that delivers complete visibility and continuous compliance across our entire IT infrastructure." - Barry Goldstrom, IT Supervisor, The City of Artesia, NM
"Netwrix Auditor is a helpful solution that allows us to track down changes and gives us peace of mind. If more companies were auditing their IT infrastructures, they would be able to have a bird’s-eye view from a centralized place, allowing complete oversight of any change made." - Richard Staats, Member of the IT Team, VTM Group
"Netwrix has upgraded its auditing software to offer improved visibility to insider threats, while warning of data leaks more quickly. The new Netwrix Auditor 6.5 offers deeper monitoring of log files and privileged accounts, which in turn provides improved visibility to changes made across a network, including file servers and file shares." - Jeffrey Schwartz, Editor, Redmond Magazine
"Netwrix Auditor integrates with a lot of useful solutions that are easy to configure and use, and has a serious price advantage." - Savaş Demir, Infrastructure Manager, Eurobank Tekfen, Turkey
"When working with PCI, your QSA (Qualified Security Assessor) asks for a lot of things. While there are native tools you could use to get dumps of data, they require a lot more time to work with. With Netwrix Auditor it takes me five minutes to complete tasks that used to take all day. Netwrix Auditor changes the conversation from trying to dig up answers, to providing what is needed and having the information immediately available to respond to follow up questions. Auditors can also see that you are on top of things, that you have a view into your IT environment." - Ryan Dorman, Senior Systems Administrator, Borderfree Inc
"Netwrix products are solid and easy to configure out. Moreover, with Netwrix daily reports I have been able to detect the problems in the early stage and sustain security, avoid downtime and data breaches. I would recommend Netwrix Auditor to someone who does not have the time to sort through thousands of log entries over weeks, months, years, or a day for more intense operations, and someone who wants the ability to quickly create an easy-to-read PDF document of the information they need to pass on." - Jon Dobson, Network Administrator, the Donohoe Companies Inc., USA
"We are pleased with the decision to go with Netwrix Auditor. Based on post-implementation results, there is a massive improvement in the area of system administration and system security." - Borut Šorli, IT Director, Ministry of Higher Education, Science and Technology, Republic of Slovenia
"Our goal was to meet both State of Maine and Federal Security guidelines. Netwrix Auditor for Active Directory has met and exceeded our expectations." - Brian Desjardins, Network Architect, State of Maine
"Netwrix Auditor came out on top because it was more thorough and easier to use. It only took under an hour to set up Netwrix. With another solution it took over a week to get it set up and even then it didn’t work properly. Netwrix cost us four times less, so it’s a huge difference. It wasn’t even a close comparison. I’m very pleased with the decision to bring Netwrix Auditor into the King's network. I would give Netwrix 10 out of 10; it meets every single requirement we wanted from it." - David Sewoke, Head of the ICT Operations Team, King’s College Hospital
"With Netwrix Password Manager deployed across the company overall network security has soared." - Tom Ostler, IT Manager, Utilities, Inc.
"When we implemented Netwrix Auditor we got a very easy-to-use solution to tell us the who, what, when, where details for all changes, easily saving us hours of investigative work tracking down who made a speciﬁc change. After a short time doing a trial it was clear that Netwrix Auditor would be a good investment." - Jeff Salisbury, Director, Global IT Operations, Belkin International, Inc.
"On another note your Netwrix Account Lockout Examiner just saves my neck. CEO's account kept locking and it allowed me to confirm it was his laptop." - Dave Follis, IT Manager, Omeros Corp.
"We went with Netwrix Auditor because of your feature set being much broader than your competitors. The ability to record to video got everybody on board to go with your product over all other vendors." - Brett Jay, Network Specialist, State of Nevada
"Netwrix Auditor has matured into a very comprehensive change monitoring and management solution." - Deb Shinder, WindowSecurity.com
"Netwrix Auditor is great when the auditors show up - I just hand them the reports." - Windows IT Pro Magazine
"Netwrix has developed a product suite that offers the broadest product and technology coverage." - Don Jones, Microsoft MVP
"Netwrix Auditor´s functionality is straightforward, and the user interface is intuitive and easy to operate." - Don Jones, Microsoft MVP
"Netwrix offers one of the most well thought-out long-term data archival strategies, using a two-tiered system that utilizes SQL Server for online reporting, and file-based compressed storage for long-term storage." - Don Jones, Microsoft MVP
"As for Netwrix Password Manager, I personally really like the interface design and ease of use. Another nice feature is the GINA for internal password management. That is pretty nice, and is definitely a positive feature that could help expand usage of the product from just our external consultants to the entire enterprise." - Scott Waller, IT Support Manager
"Once we were notified about our audit, we immediately began searching for a product that would warn users of password expirations. Luckily, we happened upon Netwrix Auditor that provided password expiration alerting and did exactly what we were looking for." - Phil Rudich, Information Technology Manager, a Large Healthcare Management Firm
"Just wanted to say Thank You for this awesome product and that you got enough courage to make it freebie! My hat goes off to you. Thank you so very much, those are most useful tools and greatly appreciated." - Jeff Martens, Exchange Administrator
"Thank you for the painless, super quick purchase and installation! Inactive user tracking with Netwrix Auditor has been making my housekeeping duties so much easier...what a great investment! Awesome!" - Vivian S., Senior Network Security Analyst, Reading International
"We´re very happy with how Netwrix Auditor is tracking inactive users, and has literally saved us hours (days?) of work tidying up our Active Directory, so now our auditors are happy too!" - Nigel Bates, IT Support Manager, North Warwickshire Borough Council
"Thanks for the use of your free utility. It worked as you said it should." - Ralph Hanahan, Denmark Technical College
"We implemented mailbox auditing with Netwrix Auditor and it is reporting on what we hoped it would. All Netwrix products we are using currently are working well. Thank You!" - Sean, NightOwls IT Services
"By using Netwrix Service Monitor we´re aware of service failures before our users are affected and can act on it immediately. It is proving incredibly useful and users haven´t complained once yet since we started using it." - Ricky Coales, IT Administrator, Magna Exteriors & Interiors
"Group Policy doesn´t include any built-in workflow features that assist with alerting administrators when things change. Until now. Netwrix announced a new tool for Group Policy auditing called Netwrix Auditor." - Greg Shields, Directory Services MVP
"Netwrix Auditor is working great! Fantastic product that really fills a need in our organization." - Mike Elpers, IT Infrastructure Manager, Sedgwick County Division of Information & Operations
" Using Disk Space Monitor for well over 10 servers and it is working well, great little product!" - Robert Newans, Network Administrator, University of Victoria
" The price of Netwrix Disk Space Monitor made it a winner due to my temporary needs and it works perfectly. Thank you for making a freeware version available!" - Eric Saakian, Systems Analyst, University of Southern California
"My virtual server was hanging due to a full disk. Netwrix Disk Space Monitor rocks. It is easy to install and to configure." - Tommy Tommeleyn, System Engineer, interAct
"I´m executing VMware auditing with Netwrix Auditor and it works marvelous, I get my daily emails at 3:00 am and it gives me a detailed information of what has changed in the environment. It does what you´ve designed it to do!" - Jeff Doe, Faegre & Benson Law Firm
"You guys have been great with supporting us through our initial set up. Great response times and always accurate. We appreciate it!" - Michelle Urffer, Infrastructure Manager, AVP, Consolidated Services Group, Inc.
"First time using your product and first time calling support. My issue was resolved immediately and the tech thoroughly explained the problem and the solution. Based on this experience alone, we will be purchasing the software from Netwrix. Thank you for providing excellent customer service." - Jason Barefield, Manager of Information Technology, MHR Land Services, LLC
"I'd like to compliment your team on the support service they supply with Netwrix Auditor. Anytime I logged a call I always received a swift response and feel a real willingness to support the customer. I think a few companies could take a leaf out of your book. I will continue to use your products and will gladly recommend them to any potential customers.
" - John Dolan, Dublin Bay Power
"I would give Netwrix technical support a 10 out of 10 rating based on the following criteria:
Quick time between placing the call and availability of a technician to answer
Courtesy and politeness of the support person I talked to
The time it took to escalate the issue to higher level support
Providing a time window for resolution and staying within it
Provided solution: Clear instructions and effectiveness
- BS, Network Administrator, Outlook Amusements
"Thank you for the outstanding technical support with the Password Manager software – it is much appreciated." - Christopher B. Holme, LAN Administrator, Partridge Snow and Hahn LLP
"I very much appreciated the service that I received from Netwrix with my USB Blocker issues. Thank you for your excellent support." - Abhijit Kale, Manager-IT, Seed Infotech Ltd.
"Thank you sincerely...the Freeware version of Password Manager worked perfectly! Your prompt response was well appreciated." - Oladipupo Olaiya "Ladi", Systems Administrator, BuildLinks Inc.
"I would give them a 10 out of 10 rating. They did a great job in assisting me..." - Florizel Cameron, Systems Administrator, Microedge, LLC
"Excellent, knowledgeable staff. Great response time. I appreciated the continued follow up." - Paul Graham, Director, Information Technology, HMS Federal
"I worked with Netwrix support before we even made a purchase and their service is top-notch!" - Wade Lambert, Fulton Campus IT Operations, Cayuga Community College
"Netwrix is a quality company that provides excellent service for my Enterprise Suite. I am amazed by the personal service and attention to detail provided by everyone with whom I have worked with there. You have exceeded my expectations." - Suzanne C., Sr. Systems Engineer, The Boeing Company
"Netwrix technical support always provides excellent and timely solutions to all issues." - Paul C., UK Infrastructure & IT Support Manager, Oakwood Distribution Ltd
"I foresee a long business relationship with Netwrix based on support's knowledge, expertise, and especially their follow-up to make sure the issue was resolved." - Jim Stanton, Information Technology Manager, Palmdale Water District
"It's been a pleasure working with Netwrix and you have great products and support. Your development and QA teams provide top notch work and I highly recommend Netwrix." - Glen Schebece, WebMD, IT Manager
"I wish all our vendors were as responsive as Netwrix support." - Scott Cagle, Senior Systems Administrator, Source Medical Solutions, Inc.
"The customer support and troubleshooting help that has been given is by far the best I have ever received from any software company!" - Seann Pound, Network Administrator, Parker Seals - Parker Hannifin Corp
"Most companies would not have been as helpful as you in the troubleshooting. Your help will be remembered." - Phillip Collins, IT Director, Little Rock CVB
"Thanks for everything. I rate your support 10 out of 10." - Mircea Boar, Romgaz
"I´d give you 10 out of 10!" - Richard Hobson, IT Operations Manager, ISG Jackson
"Netwrix Support has helped us on a number of issues, is always amazingly quick to respond, and has helped us every step of the way. If I were to rate the quality of service we´ve received from Netwrix, it would have to be a 10 out of 10 - it´s been fantastic" - Richard Simmonds, Network Manager, Chauntry Corp. Ltd
"I am very happy now with the product and support." - Doug McCullar, Coordinator of Systems Administration, Oklahoma City Community College
"The service was certainly a 10! The issue was responded to quickly and with the patch fix provided was remedied by the next day...Thanks again to your team for the great service. So far we´ve been very pleased with Netwrix and the products in general." - Jay Scott, Systems Network Analyst III, Broward County Aviation Department
"10 out of 10 - prompt response and very satisfied." - Andrew Warby, Senior Network Admin, CRA International
"No complaints! I always get great service when I need assistance from Netwrix support staff." - Don Richardson
"Netwrix technical support did excellent job helping me, so I would rate their support 10 out of 10." - Jenne Tondeleir, System and Network Administartor, AZ Sint-Lucas & Volkskliniek
"It was awesome experience with kind of support given by your technical team. I´ll rate service as 10 out of 10." - Sudeep Singh, System Administration - Intel Specialist
"Your support is top-notch and I cannot say enough wonderful things about your product." - Leigh Ann Perry, Associate Director of IT, Thomas Jefferson Foundation, Inc
"The Netwrix Support is among the best I got to know (and I work in IT for over 20 years...)" - Alain Krucker
"I truly appreciate the support staff you have at Netwrix. Kudos to them!" - Shane Nelson, IT Assistant, The Citizens Bank
"Netwrix support did an impeccable job, but I want to add that I´m impressed with the system. In the past, the best help I´ve gotten came from support units with maximal access to developers. The fact that developers were so involved in this issue is thus a great sign. Thank you all for the excellent support." - Dr. Gary Kerbaugh, Operations and Systems Analyst, Fayetteville State University
"Great support. Many Thanks!" - Bernd Schaefers, IT Infrastructure, C. Rob. Hammerstein GmbH & Co. KG
"Thank you to your technical support. They are prompt and helpful to solve all my questions. I would rate them 10 out of 10." - Geok Khim, IT Department, Cheng Hua Engineering Works
"I have been thrilled with the level of support that I have been given. A resounding 10 out 10 from me! Netwrix support staff were responsive, knowledgeable and a pleasure to deal with." - Peter Smith, Midrange Systems Engineer, Bendigo Adelaide Bank
"Pretty much anything Netwrix ever put out, can be examples of products that truly delight me. They just worked. They were simple to get going relative to their value. Netwrix Auditor for Active Directory has proven invaluable for reporting purposes on all changes to Active Directory and Group Policy." - Richard Muniz, Spiceworks Community
"We love Netwrix products here as they have been valuable assets! I look forward to purchasing more products in the future." - Jason Domanico, IT Administrator, Fishbowl
"The interface of Netwrix Auditor is easy to navigate and understand. Setting up the product is quick and easy." - Eric B. Rux, Windows IT Pro
"I've used Netwrix Auditor for Active Directory in a company that had gone public and was now under SOX. Proved to be a cornerstone of my compliance reporting, and made my job (and the auditors’ jobs) easier to do. It would have been very difficult to have gotten it all together without it. I was so impressed with the software, that I mention it rather loudly in the classes I teach." - Richard Muniz, Network/Systems Administrator
"In a way Netwrix Netwrix Auditor is doing us a big favor, as it has highlighted some Active Directory issues of which we were previously unaware. Let´s face it, who has the time to sit and review the Event Logs on all of their DCs?" - Christopher Faithfull-Lisle, IT Product Manager, SICK AG
"I´ve enjoyed Active Directory auditing with Netwrix Auditor and you guys keep improving it, so it just keeps getting better. You guys create additions to Microsoft products that are so essential, it´s kind of amazing to me they aren´t in there already." - Shay Wilson, Network Administrator of the Alaska State Legislature IT Department
"Netwrix Auditor definitely suits our needs - purpose built without extraneous features to bump up the cost. I really need AD audit collection without spending a fortune on Quest or MS SCOM." - Jeff Danna, IT Manager, Hill International
"We like the free use of Netwrix Auditor and feel the pricing is quite affordable; your product offers exactly what is needed without the extra frills that raise the price of software, which are often unused. We always recommend this software to our clients." - Chad Stewart, Compliance Auditor
Product Review: "Network Administrators working with Microsoft Active Directory will see a great return using Netwrix Auditor." - Derek Schauland, TechRepublic
"Netwrix Auditor is working great! Fantastic product that really fills a need in our organization." - Mike Elpers, IT Infrastructure Manager, Sedgwick County Division of Information & Operations
"I´m finding that Netwrix Auditor is becoming very mature. And when comparing to big companies like Quest´s Change Auditor it provides real value and price." - Robert, IT Administrator
"The installation of the Netwrix Account Lockout Examiner was easy and I was able to zero in quickly on what was causing my problem. I was very impressed." - Jeff Folz, AVP Network Integration Manager, OpusBank
"I am very much happy with Netwrix Account Lockout Examiner and it´s working very smoothly in our environment. It´s helping us reach the required compliance levels." - Manish KV, IBM
"Before using Netwrix software I have spent more than three months to solve a case about password lock outs without reason... but after using Netwrix Account Lockout Examiner I spent just 5 minutes to find out the root cause! This software is really good!" - Ken Yap Kin Fat, Network Administrator
"The Account Lockout Examiner software was very helpful in solving conficker issue, it was - easy install, simple to setup, intuitive interface. It really does what it declares: shows AD accounts status & enables locked ones and shows the locker." - Petr Fucik, IT Support, Alstom
"Excellent product and service! Netwrix is a company we definitely like to work with and recommend to others." - Jack Johnston, VP of Technical Operations, North Island Credit Union
"Without Netwrix Account Lockout Examiner it was difficult to find the cause of lockouts, but now we are better able to serve our user community by pinpointing the cause of the problem and remedying it. This tool is extremely handy and performs the function we want, it completely meets our needs." - Matt Abraham, CIO
"Without restoring full [Active Directory] backups... at the transactional level, this is really compelling... In a free utility! Kudos to these guys for putting this utility out there and allowing that much power for free!" - Doug Toombs on RunAs Radio podcast
"Today we backup system state using Quest´s Active Directory Restore. Personally I think that it is too complicated. Roses for your developers. Netwrix Auditor is simple and effective for Active Directory recovery. Anyone can do a restore without risking to overwrite the entire AD. I will consider to exchange Quest against Netwrix." - Jakob Bjarnson
4sysops.com Review: "Imagine that you accidentally deleted the wrong user container. You only wanted to delete your test accounts, but now all the users in your Active Directory are gone. You can either look for a new job, or just restore them with Netwrix Auditor." - Michael Pietroforte, 4sysops.com