Error: "The following license code is invalid"

Error Add Update License Code Settings the following license code is invalid
Email It to Me Print this Page
Symptoms

The following error message is returned when trying to add/update a license code via Settings --> License: "Error: the following license code is invalid".

Resolution
To solve the issue, do the following:
  1. Launch NetWrix Enterprise Management Console. Navigate to Start --> All Programs -->NetWrix Event Log Manager Enterprise Edition
  2. In the left pane, expand the Managed Objects --><your Managed Object> nodes. Right-click the Event Log Manager node and select About.
  3. Click the Change License button and select Enter license information.
  4. Enter the company name, license count and code (it is recommended to use the copy/paste method), make sure there are no blank spaces in the fields and click OK.
Was this information helpful?