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: : The Add/Remove Software data provider failed to load the user registry hive on computer due to the following error: The system cannot find the file specified .
KB1608 | Last review: May 23, 2013 | Netwrix Auditor for Windows Server | all
|Symptoms||After each collection you get the following warning:
<timestamp>: <server>: The Add/Remove Software data provider failed to load the user <domain/user> registry hive on computer <server> due to the following error: The system cannot find the file specified .
|Cause||In registry node HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList there are some user profiles records without key ProfileImagePath.|
|Resolution||There are two ways to resolve this issue:
1. Find all records in this node HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList without ProfileImagePath key and delete them
2. Add ProfileImagePath key with an empty value to the profiles which miss it
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