Banks, credit unions, insurance companies,
Automatic user enrollment failed: Server certificate revocation check failed.
|Symptoms||The following error occurs when the enrollment wizard starts:
Automatic user enrollment failed: Server certificate revocation check failed. (Error Code:12057, URL: https://pmserver/gina_isprofilecreated.asp).
Please contact your system administrator if this problem persists.
|Cause||The error means that the system was not able to check if the SSL certificate was revoked.
In case of third-party certificates, it can be caused by firewall or anti-malware software blocking connections to revocation servers.
Self-signed certificates are usually not checked for revocation, however the reason for the issue might be the same - the system cannot reach any certificate authority.
|Resolution||To address the issue: