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How to update Password Manager
What is the procedure to update Password Manager?
KB1707 | Last review: Feb 01, 2017 | Netwrix Password Manager | All versions
|Question||What is the procedure to update Password Manager?|
|Answer||Prior to upgrade backup the following files from the product installation directory (on backend in case of DMZ setup). This is done for emergency and normally these files will not be required later.
NOTE. For the update it is possible to use both the Identity Management installer or explicit installer prm_setup.exe that you may get from support
NOTE. Though all new versions of the server are backward compatible with older versions of clients, it is recommended to update Password Manager clients on workstations as well. It can be done with help of prm_client.msi installer that can be either found in the product installation directory or received from support.
NOTE. It may be required to restart the Netwrix Password Manager service upon completion of the upgrade.
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