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Error:"An error occurred during installation of service NetWrix Non-owner Mailbox Access Agent. Error details: The handle is invalid."
KB1736 | Last review: Sep 30, 2013 | Netwrix Auditor for Exchange | 3.1.135 and above
|Symptoms||You get the following errors in the summary email reports:
An error occurred during installation of service NetWrix Non-owner Mailbox Access Agent. Error details: The handle is invalid.
Failed to open log 'NetWrix Non-owner Mailbox Access Agent' (API used: NT, Vista). Error details: There are no more endpoints available from the endpoint mapper. (Error number: 0x800706D9)
|Cause||This issue can be cause by following:
- permissions issues for the account that you are using for Netwrix Non-owner Mailbox Access task
- issues with Admin$ share on Exchange server
- AV, protected software
|Resolution||In order to troubleshoot this issue please perform the following steps:
1. Please make sure that the admin$ share is enabled on the Exchange server. For details you can use the following MS article:
2. Please make sure that the account which you are using for the Netwrix Non-owner Mailbox Access task has write permissions to the admin$ share.
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