Banks, credit unions, insurance companies,
Custom Branding in a two server install configuration
|Symptoms||When adding a custom logo on the Branding tab in the Password Manager admin portal, the self service portal does not contain this logo.|
|Cause||When the Self-Service portal and the Admin portal are on two different web servers the image does not exist on the self-service portals web folder.|
|Resolution||On the computer which hosts the Self-Service portal navigate to %install drive%/Program Files(x86)\NetWrix Password Manager\Web_SS\Images and copy the logo into this folder to replace the existing logo.gif. Issue
After refreshing the Self-Service portal, the new logo should show up in the portal.