This portal is temporarily unavailable, please contact your IT help desk

Email It to Me Print this Page
Symptoms Self-Service portal of Password Manager shows the following message

This portal is temporarily unavailable, please contact your IT help desk.
User-added image
Cause Password Manager allows to select options that are available for on the Self-Service portal.

If all options are disabled, then the portal shows the "This portal is temporarily unavailable, please contact your IT help desk." message.

This configuration is done on the Administrative portal, in Settings - User options tab
User-added image
Resolution To resolve this you need to enable at least one option for the Self-service.

1. Navigate to the Administrative portal, and go to Settings
User-added image

2. Then select the User options tab and enable options you need
User-added image
3. Click Apply
 
Was this information helpful?