Banks, credit unions, insurance companies,
Netwrix Auditor System Health - eventID 2002 "Agent operation failed due to the following error: Failed to update the agent..."
|Symptoms||The 2002 event is logged in the Netwrix Auditor System Health event log stating that "Agent operation failed due to the following error: Failed to update the agent on the following server: <server name>".
Note: If you use Netwrix Auditor 6.5 and below, you will see this error in the Session information in Netwrix Auditor console.
The error occurred while trying to deploy an agent for auditing Windows Servers or File Servers.
|Cause||The agent installation failed because it is being blocked by the following Microsoft Update: http://support.microsoft.com/kb/2918614.|
|Resolution||To resolve this issue: