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Netwrix Auditor System Health - eventID 2002 "Agent operation failed due to the following error: Failed to update the agent..."
This article explains the nature of this issue that you may encounter while trying to deploy agents for auditing File Servers and Windows Server and provides a resolution.
KB2048 | Last review: Jun 01, 2015 | Netwrix Auditor for Windows Server, Netwrix Auditor for File Servers | 5.0 and above
|Symptoms||The 2002 event is logged in the Netwrix Auditor System Health event log stating that "Agent operation failed due to the following error: Failed to update the agent on the following server: <server name>".
Note: If you use Netwrix Auditor 6.5 and below, you will see this error in the Session information in Netwrix Auditor console.
The error occurred while trying to deploy an agent for auditing Windows Servers or File Servers.
|Cause||The agent installation failed because it is being blocked by the following Microsoft Update: http://support.microsoft.com/kb/2918614.|
|Resolution||To resolve this issue:
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