Self-Service Password Management
Password practices that improve security are by their nature burdensome to the user. Industry analysts find that 30% of all IT help desk calls are about password issues, at a cost averaging $30 to $60 per call. The solution that has evolved for this problem is called the Self-service Password Reset. The white paper below describes the common benefits and must-have features of the self-service password management tools available on the market today.
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Bonus Download: One-page AD Auditing Guide
Get an Active Directory auditing tip sheet: download it, print it and hang it above your desk to have AD auditing configuration checklist, event ID reference and 3 handy how-tos in front of your eyes.