Netwrix Support

Although Netwrix products are easy to install, configure and use, we realize you might need help at times. To ensure your success with Netwrix, we offer a variety of support options, all delivered by first-class, U.S.-based customer support with a solid 97% satisfaction rate.

Online Documentation
Learn the fundamentals you need to know to install, configure, and use the software.
Learn more
Knowledge Base
Find answers to FAQ in Netwrix Support Knowledge Base.
Get Help
Submit a Ticket
Get help with technical issues from Netwrix Support team.

Our support options range from a free community forum to custom professional services offerings

Receive Standard Support services free of charge while you evaluate trial versions of Netwrix products.
Standard Support
Get 24/5 software support services via email, phone or web, with fast response times.
Professional Services
Entrust deployment, integrations or taxonomy development to our Professional Services team and get maximum ROI.
Community Forum
Engage with other Netwrix freeware customers and the product management team in the Netwrix Community Forum.

Contacting Netwrix Support

You can reach Netwrix customer support via the customer web portal or by phone using one of the following numbers:
United States: +1.888.638.9749
United Kingdom: +44 (0) 203 318 0261
France: +33 9 75 18 11 19
PDF Cover
Learn more about our support services in our Support Program Guide.
Download the Guide (.pdf)
"Customer support is the best that we have experienced among our IT vendors. The support team is always very professional, knowledgeable, and have excellent communication skills."

Michael Nedbal,

VP of Operations, Makai Ocean Engineering Inc.