Netwrix Support

Although Netwrix products are easy to install, configure and use, we realize you might need help at times. To ensure your success with Netwrix, we offer a variety of support options, all delivered by first-class, U.S.-based customer support with a solid 97% satisfaction rate.

Our support options range from a free community forum to custom professional services offerings

Receive Basic Support services free of charge while you evaluate the trial version of Netwrix Auditor.
Basic Support
Get free product upgrades and updates along with technical support via email, phone or web during business hours.
Standard Support
In addition to Basic Support features, get 24/5 software support services with faster response times.
Professional Services
Entrust Netwrix Auditor deployment to our Professional Services team and get maximum from your investment.
Community Forum
Engage with other Netwrix freeware customers and the product management team in the Netwrix Community Forum.

Contacting Netwrix Support

You can reach Netwrix customer support via the customer web portal or by phone using one of the following numbers:
United States: +1.888.638.9749
United Kingdom: +44 (0) 203 318 0261
Canada: +1.201.490.8840
All other International: +1.201.490.8840
Learn more about our support services in our Support Reference Guide.
Download Support Reference Guide (.pdf)
"Customer support is the best that we have experienced among our IT vendors. The support team is always very professional and knowledgeable, and they have excellent communication skills."

Michael Nedbal, VP of Operations,

Makai Ocean Engineering Inc.

Renew Maintenance

To be eligible for Basic Support or Standard Support, you must have an active maintenance contract. To request maintenance renewal, contact your sales representative or submit the form below:
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