Netwrix Support

Although Netwrix products are easy to install, configure and use, we realize you might need help at times. To ensure your success with Netwrix, we offer a variety of support options, all delivered by first-class, U.S.-based customer support with a solid 97% satisfaction rate.

Online Documentation

Learn the fundamentals you need to know to install, configure, and use the software.

Learn more

Knowledge Base

Find answers to FAQ in Netwrix Support Knowledge Base.

Get Help

Submit a Ticket

Get help with technical issues from Netwrix Support team.

Create

Customer Support Reference Guide

My Products

My Trainings

My Tickets

Our support options range from a free community forum to custom professional services offerings

Evaluation

Receive Standard Support services free of charge while you evaluate trial versions of Netwrix products.

Standard Support

Get 24/5 software support services via email, phone or web, with fast response times.

Professional Services

Entrust deployment, integrations or taxonomy development to our Professional Services team and get maximum ROI.

Community Forum

Engage with other Netwrix freeware customers and the product management team in the Netwrix Community Forum.

Contacting Netwrix Support

You can reach Netwrix customer support via the customer web portal or by phone using one of the following numbers:

United States: +1.888.638.9749

United Kingdom: +44 (0) 203 588 3023

Canada: +1.201.490.8840

India: India: +91-124-4318803

France: +33 9 75 18 11 19

All other international: +1.201.490.8840

Learn more about our support services
in our Support Program Guide.

Download the Guide (.pdf)

"Customer support is the best that we have experienced among our IT vendors. The support team is always very professional, knowledgeable, and have excellent communication skills."

Michael Nedbal,

VP of Operations, Makai Ocean Engineering Inc.