Netwrix Support

Although Netwrix products are easy to install, configure and use, we realize you might need help at times. To ensure your success, we offer a variety of support options, including responsive and knowledgeable customer support with a solid 97% satisfaction rate.
Submit support ticket
Renew maintenance
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Knowledge Base
Documentation
Help Center
Support Program Guide

Our support options range from a free community forum to custom professional services

Evaluation
Receive Standard Support services free of charge while you evaluate trial versions of Netwrix products.
Standard Support
Get 24/5 software support services via email, phone or web, with fast response times.
Professional Services
Entrust deployment, integrations or taxonomy development to our Professional Services team and get maximum ROI.
Community Forum
Engage with other Netwrix freeware customers and the product management team in the Netwrix Community Forum.

Contacting Netwrix Support

You can reach Netwrix customer support via the customer web portal or by phone:
United States: +1.888.638.9749
United Kingdom: +44 (0) 203 588 3023
France: +33 9 75 18 11 19
All other international: 1-949-407-5125
Learn more about our support services in our Support Program Guide.
Download Support Program Guide (.pdf)
"Customer support is the best that we have experienced among our IT vendors. The support team is always very professional and knowledgeable, and they have excellent communication skills."

Michael Nedbal, VP of Operations,

Makai Ocean Engineering Inc.

Renew Maintenance

To be eligible for support, you must have an active maintenance contract. To request maintenance renewal, contact your sales representative or submit the form below:
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