Banks, credit unions, insurance companies,
|Symptoms||I get the "request timeout" error message when I launch the Account Lockout Examiner console or some time after.
|Cause||The issue occurs when the Account Lockout Examiner service is busy and is not able to respond to any requests. It might happen if Account Lockout Examiner is set to monitor All DCs and there are a lot of invalid logon events to process tracked from every DC, or when DCs and workstations have a slow connection to the Account Lockout Examiner server (for example located in a remote office).|
|Resolution||In order to resolve the issue perfrom the following steps on the Account Lokout Examiner machine:
1. Change the method of collecting logs:
2. If the above does not help, disable searching of invalid logons on workstations. This will reduce the service load.
3. If all of the registry settings did not address the issue set Account Lockout Examiner to monitor the PDC only