Customer Success Training

Netwrix Auditor Starter Kit

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Easily start getting value from your investment right after the deployment. Watch this training where our customer success engineers walk you through the real-life scenarios and show you how to leverage Netwrix Auditor to get the information you need in a couple of clicks.

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Configure Monitoring Plans - 1
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Configure Monitoring Plans – Part 2
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Which One to Use: Alert, Report, Search or Subscription
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Set Alerts for Critical Events
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Quick Guide to Alerts, Thresholds, Risk Scores and Response Actions
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Master Interactive Search Feature
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Prioritize Remediation with Risk Assessment
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Spot Security Threats with Behavior Anomaly Discovery
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Configure Monitoring Plans - 1

In the first session of the training, we cover the best practices for configuring monitoring plans across the modules within Netwrix. You’ll find out about all potential plans that could be configured, understand what each option presented means and learn more about the pitfalls to be avoided.

We talk about the following applications and services: AD, ADFS, on-premises Exchange, SQL, Oracle, File Servers, Windows Server, Network Devices and on-premises SharePoint.

Our customer success team will show you how to:

  • Ensure the most efficient collection of all the data you need
  • Configure your environment based on the settings within the product
  • Get maximum value from the product when working with large data volumes
  • Choose whether to use SQL Express or full SQL, based on your collection and reporting needs

Webinar Presenters

Lucas Wissinger avatar
Lucas Wissinger
Customer Success Engineer

Lucas works closely with customers to ensure that Netwrix products are properly configured in their environments and are gathering the data needed to provide actionable intelligence for keeping their systems secure and compliant.

Tiffany Sexton avatar
Tiffany Sexton
Customer Success Engineer

Tiffany Sexton started her career at Netwrix as a technical support team lead, which enabled her to gain firsthand experience in helping customers. In her current role as a customer success engineer, she uses her extensive knowledge of Netwrix technologies to make sure that clients are happy and the solutions are addressing their specific data security and compliance needs.

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Michael Purdin avatar
Michael Purdin
Technical Support Manager

Michael has been in IT for over 25 years and with Netwrix since 2017. His primary goal as a customer success engineer is to ensure that customers are unlocking the full potential of all their Netwrix applications.

Configure Monitoring Plans – Part 2

During this session we will recap the first part of the training and then cover best practices for configuring Netwrix Auditor monitoring plans for the following cloud and virtualized environments: Azure AD, Exchange Online, Microsoft 365, SharePoint Online and VMware. We also talk about User Activity Video Recording and integrations.

By the end of the session, you’ll know how to:

  • Ensure the most efficient collection of all the data you need
  • Configure your environment based on the settings within the product
  • Get maximum value out of the product when working with large data volumes
  • Choose whether to use SQL Express or full SQL, based on your collection and reporting needs

Webinar Presenters

Lucas Wissinger avatar
Lucas Wissinger
Customer Success Engineer

Lucas works closely with customers to ensure that Netwrix products are properly configured in their environments and are gathering the data needed to provide actionable intelligence for keeping their systems secure and compliant.

Tiffany Sexton avatar
Tiffany Sexton
Customer Success Engineer

Tiffany Sexton started her career at Netwrix as a technical support team lead, which enabled her to gain firsthand experience in helping customers. In her current role as a customer success engineer, she uses her extensive knowledge of Netwrix technologies to make sure that clients are happy and the solutions are addressing their specific data security and compliance needs.

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Michael Purdin avatar
Michael Purdin
Technical Support Manager

Michael has been in IT for over 25 years and with Netwrix since 2017. His primary goal as a customer success engineer is to ensure that customers are unlocking the full potential of all their Netwrix applications.

Which One to Use: Alert, Report, Search or Subscription

During this new installment of our customer success training webinar, you’ll learn the differences between the alert, report, search and subscription functions within Netwrix Auditor. You’ll also see a number of valuable use cases for each feature and ultimately better understand how they interconnect and work together.

By the end of the session, you’ll know how to:

  • Properly configure alerts and get notified about critical events
  • Subscribe to reports and have them delivered on a custom schedule
  • Create a search query and locate the specific information you require

Webinar Presenters

Michael Purdin avatar
Michael Purdin
Technical Support Manager

Michael has been in IT for over 25 years and with Netwrix since 2017. His primary goal as a customer success engineer is to ensure that customers are unlocking the full potential of all their Netwrix applications.

Lucas Wissinger avatar
Lucas Wissinger
Customer Success Engineer

Lucas works closely with customers to ensure that Netwrix products are properly configured in their environments and are gathering the data needed to provide actionable intelligence for keeping their systems secure and compliant.

Set Alerts for Critical Events

Certain types of events require a prompt response to avoid a security breach or disruption of business processes. In this demo-heavy session, you’ll discover how Netwrix Auditor’s alerts can help you stay informed so you can take immediate action.

Michael Purdin will provide:

  • Practical advice for using the predefined alerts
  • Step-by-step instructions for setting up custom alerts, both from search results and from scratch
  • Common use cases for using alerts to stay on top of critical changes and suspicious activity

Webinar Presenters

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Michael Purdin avatar
Michael Purdin
Technical Support Manager

Michael specialises in security, governance and compliance and has a proven track record of delivering high-value, data-centric projects. He has deployed and integrated security solutions in a variety of industries, including financial, legal and manufacturing, and in a variety of locations.

Quick Guide to Alerts, Thresholds, Risk Scores and Response Actions

You ask, we deliver. Alerting was one of the most requested topics during the previous customer training, so this educational session covers how to make the most of this valuable Netwrix Auditor feature.

By the end of this session you will learn how to: 

  • Set up all three kinds of alerts: alerts on critical actions, threshold-based alerts and alerts based on search
  • Make sure your alerts deliver useful insights that enable quick response
  • Assign scores to alerts to spot the high-risk users in your IT environment
  • Add a script to an alert that will automatically disable the user account displaying the suspicious activity
  • Further customize the alert to subsequently trigger an ad-hoc AV scan on a particular resource

Webinar Presenters

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Michael Purdin avatar
Michael Purdin
Technical Support Manager

Michael has been in IT for over 25 years and with Netwrix since 2017. His primary goal as a customer success engineer is to ensure that customers are unlocking the full potential of all their Netwrix applications.

Master Interactive Search Feature

Perhaps the most underappreciated feature in Netwrix Auditor is its Interactive Search. During this training we will walk you through several real-life scenarios to ensure you can take full advantage of this powerful capability.

In this session, Tiffany Sexton covers:

  • How to use the various filters and operators to quickly find exactly what you’re looking for
  • How to subscribe to searches in order to keep a close on your IT environment
  • How to quickly perform a spot check on a suspicious account

Webinar Presenters

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Tiffany Sexton avatar
Tiffany Sexton
Customer Success Engineer

Tiffany works closely with companies to determine how to best implement Netwrix Auditor inside of their environment to fortify security, increase productivity and satisfy compliance requirements.

Prioritize Remediation with Risk Assessment

This  session explores how the Risk Assessment features reveal the key weak points in your IT environment and help you prioritize their remediation.

Mark Petley will show how to:

  • Review access rights to enforce least privilege
  • Identify loose password policies to minimize the risk of account takeover
  • Uncover inactive accounts that are ripe for compromise

Webinar Presenters

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Mark Petley avatar
Mark Petley
Customer Success Engineer

Mark has over 20 years’ experience in IT. Having worked for both small and multinational companies covering various industries, he has a wealth of experience with most of the Microsoft technology stack. His current focus is customers, and ensuring they are able to achieve the greatest value from Netwrix solutions, with a holistic approach leveraging his technical understanding.

Spot Security Threats with Behavior Anomaly Discovery

During this webinar Lucas Wissinger explains how Netwrix Auditor’s behavior anomaly detection feature helps you quickly spot security threats.

By the end of the session, you’ll know how to:

  • Detect suspicious spikes in activity, such as the deletion of lots of archived files
  • Quickly investigate suspicious activity so you can respond quickly
  • Identify user accounts that keep violating your company's security policies

Webinar Presenters

Mike Tierney avatar
Mike Tierney
VP of Customer Success

Mike Tierney is responsible for сustomer success at Netwrix. Mike has held a variety of positions in the software industry for 15+ years. Prior to joining Netwrix, he held executive leaderships roles at Veriato and ScriptLogic / Quest Software.

Lucas Wissinger avatar
Lucas Wissinger
Customer Success Engineer

Lucas has over 10 years experience as an IT systems engineer supporting small to medium size businesses. He now helps organisations protect their IT infrastructures, deal with compliance audits and optimise routine procedures.

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We care about security of your data.
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