“Can't log on?” link on Windows 7 computers

Unable to locate the “Can't log on?” link on Windows 7 computers. I do not get the "Can't log on?" link on computers running Windows 7.
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Initially, in the release version 6.1.343,  there were two options for Logon Prompt Extension in Windows 7:  the "Can't log on?" link  and an additional icon accessed via Other Credentials/Switch User.
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In the recent product versions there is only the icon option. To get the Logon Prompt Extension on Windows 7, click  the Switch User (Other Credentials) button on the Windows logon screen and then select the additional logon provider ("Cant' log on?"). Example view:
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