HTML reports have an issue with non Latin characters

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Symptoms Summary reports show non-latin characters as question marks or symbols.
Cause It may happen when records contain language symbols different from Latin characters.
Resolution In order resolve this issue change the encoding in your email client or browser to Unicode (UTF-8).

For Outlook 2010:
- In the opened email navigate to Actions | Other Actions | Encoding;
- Select Unicode (UTF-8).

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For Internet Explorer:
- Right-click on the page and go to the Encoding;
- Select Unicode (UTF-8).

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