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DMZ installation: Server.CreateObject failed
KB1840 | Last review: Dec 27, 2013 | Netwrix Password Manager
|Symptoms||Administrative and Helpdesk portal return the Server.CreateObject failed
meanwhile Self-Service portal does not work at all
|Cause||Server.CreateObject failed means that there is no Netwrix Password manager Service registered on the server where the frontend tries to connect to, or the service is not running.|
|Resolution||First of all make sure that DCOM settings on the frontend server are configured correctly to point to the backend server as follows
Also please make sure that the Password manager service is running on the backend server. Refer to the KB1551
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