Banks, credit unions, insurance companies,
|Symptoms||When I send remote control e-mail to Account Lockout Examiner to unlock user account, I get a reply saying:
Malformed control request
|Cause||Account Lockout Examiner requires a specific structure of an e-mail to unlock the user account.
It should be a reply to lockout notification and shall have the code specified after UNLOCK: keyword.
|Resolution||Make sure that: