Netwrix Auditor System Health Log - Event ID 1040 / 1240

This article applies to Netwrix Auditor 6.0 and above. It explains the nature of the Event ID and provides resolution.
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Symptoms Depending on your Netwrix Auditor version, the Netwrix Auditor System Health Log contains the following EventID
Netwrix Auditor 9.0 and above: 1240
Netwrix Auditor 8.5 and below: 1040


"Unable to get site collection configuration to site collection <ID>".
Cause This can be due to one of the following reasons:
  • There are insufficient permissions for the web application hosting the target site collection
  • The status of the target site collection is "Locked - No access"
Resolution Do one of the following depending on the reason:
  • Navigate to SharePoint Central Administration --> Web Applications --> <target web application> --> User Permissions and verify the security settings for this web application. The minimum required permissions are "Manage Web Site".
  • Navigate to SharePoint Central Administration --> Application Management --> Configure quotas and locks --> <target site collection> and change its status to "Not locked"Alternatively, you can unlock your site using SharePoint Management Shell.
To change site status to "Unlock" using SharePoint Management Shell, do the following:
  1. Make sure that your account complies with the requirements mentioned in the Microsoft technical article.
  2. In your SharePoint server, navigate to Start --> Microsoft SharePoint Products <version> SharePoint Management Shell.
  3. Execute the following command:  Set-SPSite -Identity "<SiteCollection>" -LockState "<State>"
Where:
<SiteCollection> is the URL of the site collection that you want to track or unlock.
<State> is one of the following values:
  • Unlock to unlock the site collection and make it available to users.

  • NoAdditions to prevent users from adding new content to the site collection. Updates and deletions are still allowed.

  • ReadOnly to prevent users from adding, updating, or deleting content.

  • NoAccess to prevent users from accessing the site collection and its content. Users who attempt to access the site receive an error.

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